GENERAL TERMS AND CONDITIONS OF SALE
1.- Identification data of the owner
These general terms and conditions of sale comprehensively regulate all sales transactions that can be offered, lent or carried out from the online store located on the ashamazingshop.com website of which ANNA SANCHEZ (hereinafter ASH) is the owner. AMAZING SHOP), with Tax Identification Number or Code No. 270498035, registered office at ELEUTERIO RAMIREZ 926, Santiago de Chile, Chile. These terms and conditions may be modified by ASH AMAZING SHOP at any time, with the user being informed of the existence of any new version of these that contains substantial changes.
2.-The user, access, navigation and use of the Website, confers the status of user, therefore, from the moment navigation through the Website begins, all the conditions established here, as well as their subsequent modifications, are accepted, without prejudice to the application of the corresponding mandatory legal regulations as the case may be. The User assumes responsibility for correct use of the Website. This responsibility will extend to: Making use of this Website only to make inquiries and legally valid purchases or acquisitions. Do not make any false or fraudulent purchases. Provide truthful and lawful contact information, for example, email address, postal address and/or other information. The User declares to be over 18 years of age and to have the legal capacity to enter into contracts through this Website. The Website is aimed mainly at Users residing in Chile, Latin America, the US and EU countries (Spain, Italy, Portugal and France). ASH AMAZING SHOP does not ensure that the Website complies with the laws of other countries, either totally or partially.
3.-Applicability of general conditions: These conditions apply to all quotes, offers, activities, agreements and deliveries of products by or on behalf of ASH AMAZING SHOP. Deviation from these conditions is only possible if the parties have explicitly agreed in writing.
4.-Purpose: These conditions will regulate the use of the ashamazingshop.com website that ASH AMAZING SHOP through SHOPIFY INC. makes available to its users and clients. The purchase at ashamazingshop.com can be made from Latin America, the US and EU countries (Spain, Italy, Portugal and France). The products that ASH AMAZING SHOP sells through its website are mainly: household items, men, women, children, technology and sports. These General Conditions have been prepared in accordance with the provisions of Law 34/2002, of information society services and electronic commerce, Royal Legislative Decree 1/2007, of November 16, which approves the consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws, all of them mandatory legal provisions. ASH AMAZING SHOP may modify them without prior notice, so it recommends periodic consultation of them, even more so when you are preparing to make effective use of its online store located on the website ashamazingshop.com through SHOPIFY INC. However, ASH AMAZING SHOP is committed to always keeping them updated, publishing the latest version and allowing access and printing at any time.
5.- Conditions of access and purchase: Access to the ASH AMAZING SHOP Portal is free and grants the user the status of User, regardless of the subsequent use of the services offered. The purchase will be allowed without the need for prior registration, and in any case the form must be completed in order to identify the buyer and the delivery address. The purchase of products on ashamazingshop.com can only be made by users over eighteen (18) years of age, who must follow the steps and instructions that will accompany the entire purchase process, consisting, but not limited to: (i) Completion of the form registration or identification of previously registered users; (ii) Screen display of the order summary, delivery conditions and shipping costs, if applicable; (iii) Acceptance of purchase conditions, which implies reading, understanding and irrevocable acceptance of each and every one of these General Conditions, as well as, where applicable, the existing Specific Conditions and (iv) immediate receipt of email summary in the account used in the registration.
6.-Orders No valid order can be placed without expressly accepting, through the boxes enabled for this purpose, the terms and conditions and privacy policy of ASH AMAZING SHOP. All orders will be considered offers to purchase subject to these terms and conditions. ASH AMAZING SHOP reserves the right to accept them if the requirements set forth therein are not met. Once an order has been placed, the system automatically generates proof of receipt of the order. However, this confirmation does not imply automatic acceptance of the order, since ASH AMAZING SHOP reserves the right to collect additional information related to identity and address to guarantee both correct shipping of the order and to ensure the absence of fraud. related to transactions. Orders can be placed 365 days a year, at any time, except when the service is suspended for maintenance or other commercial circumstances and/or force majeure. Any order is subject to product availability. In the event that it is not possible to deliver an order due to supply problems or not having sufficient stock, the user will have the option to wait until the product is available or cancel the order.
Delivery: Delivery will be considered to have occurred at the moment in which the user or a third party indicated by him or her acquires material possession of the products. The delivery time for the order will vary depending on the shipping method selected and will be indicated on the website once the order confirmation is obtained, in any case it will not exceed 30 days from the date of the order confirmation. In the event that the delivery date cannot be met, we will inform the user of this circumstance and they will be offered the option of continuing with the purchase by setting a new delivery date or the possibility of canceling the order, obtaining a full refund of the purchase price. price paid. Price and payment: It is understood that the price of each product is the one that will appear on the website at the time of placing each order. The user must pay the marked price, including applicable taxes, along with shipping costs, which will be added to the final price to be paid. Prices may be modified by ASH AMAZING SHOP at any time and without prior notice without affecting orders already confirmed. However, even if confirmed, ASH AMAZING SHOP will not be obliged to honor orders when the price is incorrect, especially when the error is manifest and easily recognizable. Accepted payment methods are: Payment by credit or debit card. We reserve the right NOT to accept certain payments with certain credit cards. Payment through PayPal. ASH AMAZING SHOP reserves the right to change the payment methods, being able to create new ones or delete some of the existing ones, without the user/client of ashamazingshop.com being able to make claims for this reason. However, if the change in the payment method affects an order already placed, at ashamazingshop.com we would contact the customer to inform them of said change, offering them the option to cancel the order if they consider it appropriate.
Payment by credit/debit card: The charge is made online, that is, in real time, through the payment gateway of the corresponding financial institution and once it has been verified that the data communicated is correct. With the aim of giving maximum security to the ashamazingshop payment system. com uses secure payment systems from leading financial institutions in electronic commerce. In this sense, confidential data is transmitted directly and in encrypted form (SSL) to the corresponding financial institution. The SSL encryption system used provides total security to data transmission over the network. Client data enjoys complete confidentiality and protection. Credit card information is not recorded in any of our databases. They are only used in the virtual POS (Point of Sale Terminal) of the ASH AMAZING SHOP financial institution, through its Secure Payment Gateway. Credit cards will be subject to verification and authorization by the issuing entity, but if said entity does not authorize payment, ASH AMAZING SHOP is not responsible for any delay or lack of delivery and will not be able to formalize any Contract with the client. ASH AMAZING SHOP reserves the right to verify the personal data provided by the customer and adopt the measures it deems appropriate (including cancellation of the order) so that the purchased merchandise is delivered in accordance with the data contained in the order. Payments with PayPal are made directly on the PayPal website, following the conditions of use established by PayPal. If the order is not paid within one hour, ASH AMAZING SHOP will cancel the order. Customer Service ASH AMAZING SHOP has a customer service service so that the User can manage their complaints, doubts, or request guarantees and execute the right of withdrawal. The User can direct their complaints, claims or requests for information to the ASH AMAZING SHOP Customer Service, using any of the following methods: - Sending an email to ashamzingshop@gmail.com. All doubts and especially complaints and suggestions will be responded to as quickly as possible, without in any case exceeding the deadlines established by current legislation. Protection of personal data: ANNA SANCHEZ is responsible for the processing of the User's personal data and informs you that these data will be treated in accordance with the provisions of Law No. 19,628 on the Protection of Private Life.
Data collected: The personal data collected on this site are the following: Account opening: when creating the user's account, their name, surname, telephone number, postal address, Login: when the user connects to the website, records, in particular, your surname, first name, access data, usage data, location and payment data. Profile: the use of the services provided on the website allows you to enter a profile, which may include an address and a telephone number. Payment: as part of the payment for the products and services offered on the website, financial data relating to the user's bank account or credit card is recorded. Communication: When the website is used to communicate with other members, data relating to the user's communications is temporarily stored. Cookies: Cookies are used when you use the site. The user has the possibility of disabling cookies from their browser settings. Use of personal data The purpose of the personal data collected from users is to make the website services available to them, improve them and maintain a secure environment. More specifically, the uses are as follows: access and use of the website by the user; management of the operation and optimization of the website; organization of the conditions of use of the Payment Services; verification, identification and authentication of data transmitted by the user; offering the user the possibility of communicating with other users of the website; implementation of user assistance; personalization of services by displaying ads based on the user's browsing history, according to their preferences; fraud prevention and detection, malware (malicious software) and security incident management; management of possible conflicts with users; sending commercial and advertising information, according to the user's preferences. Sharing personal data with third parties Personal data may be shared with third parties in the following cases: when the user uses payment services, for the implementation of these services, the website is in contact with third-party banking and financial entities with which it has concluded contracts; when the user posts publicly accessible information in the free comment areas of the website; when the user authorizes a third party website to access their data; when the website uses the services of service providers to provide user support, advertising and payment services. These service providers have limited access to user data, in the context of the provision of these services, and have a contractual obligation to use them in accordance with the provisions of the applicable regulations on the protection of personal data; If required by law, the Website may transmit data to file claims against the Website and comply with administrative and judicial procedures; Security and confidentiality The website applies organizational, technical, software and physical digital security measures to protect personal data against unauthorized alteration, destruction and access. However, it should be noted that the Internet is not a completely secure environment and the website cannot guarantee the security of the transmission or storage of information on the Internet. Implementation of user rights In accordance with the regulations applicable to personal data, users have the following rights, which they can exercise by directing their request to the following address ELEUTERIO RAMIREZ 926 or to the email ashamzingshop@gmail.com. Right to withdraw consent at any time. Right of access, rectification, portability and deletion of your data and the limitation or opposition to its processing. Language of the contract These general conditions of sale are written in Spanish. If they are translated into one or more foreign languages, the Spanish text will prevail in case of dispute.
